Local Call Centers, Educational Institutions and the DTI are working together to ensure that the quality of the local work force will meet standards to guarantee entry into the call center profession.
Some of these measures include:
- Cybercity (formerly G-Com) forged an agreement with the CHED Region XI allowing them the use of their English Proficiency Course as an elective subject in College.
- CHED declared four of the schools in Davao City as ICT Centers for Development, these were:Ateneo de Davao University, University of the Immaculate Concepcion, , University of Mindanao and the University of the Philippines Mindanao.
Davao City currently has a total of 1,000 seats operated by two big call centers while Tagum has one ten-seater call center(E-Aroma). Of the two Call Center Companies in Davao City, Cybercity is working on expanding its capacity to 2,000 seats. The other call center, Link2Support, will move up to 1,000 seats capacity once it opens to expansion this year. Cybercity has a current seat capacity of 450 while Link2Support with 250. The other smaller call centers have a capacity that varies from 10 to 60 seats.
[source]
3 responses so far ↓
1 Marj // Feb 24, 2008 at 12:25 am
I’M INTERESTED TO BE A CALL CENTER AGENT.
2 kristan muit // Apr 20, 2008 at 9:15 pm
i want to be a call center agent
3 kristan muit // Apr 20, 2008 at 9:17 pm
09093986416 my mobile no.
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